Once your line has been installed, you can select your ADSL package from the options above and send us request. If you are not sure which bandwidth limit is suitable for your needs, contact us and we will advise you, or click here to learn more about ADSL Bandwidth. Broadband is a fast, permanent Internet connection. Not only is it 10 to times faster than a dial-up connection, it doesn't tie up the phone line so you can make and receive calls normally while you use the Internet.
You pay a flat monthly fee for an 'always on' connection, so there's no need to dial in to get online. Just turn on the computer and you're connected. Because of the speed, as well as making web pages and e-mails arrive almost instantly, broadband opens up a whole new world of content. With a broadband connection you can enjoy the full range of internet services.
You will be able to download TV programmes, music and software, share photos, watch movies and play online games with thousands of other people. Broadband means the end of the World Wide Wait as some people dubbed dial-up connections. It makes the internet more enjoyable, entertaining and interactive.
View our broadband Fibre packages. Any fast, permanent internet service is called 'broadband', although there are various ways of getting broadband connected to your home. It is important to realise that the rated maximum bandwidth of a DSL connection often cannot be reached. In addition, your actual DSL speed will vary according to the following factors:. However, there are other factors that you can control directly to increase your DSL speed.
These include:. Bandwidth refers to the amount of data or information bandwidth that can be transferred along a connection in the case of ADSL it would be along a copper line, fibre cable or a satellite link. It is usually measured in GB gigabytes. Once your bandwidth limit is reached your ADSL Internet connection stops working hard cap or you are switched to a throttled service slower connection or have the option to buy additional bandwidth Top Up.
This means that if you reach your cap before the end of the month, you will not be able to access local and international websites, services and content. If you need access to local and international websites or email, we give you the option of purchasing additional bandwidth Top Up from our website when you are in a Hard Cap status. The reason for this is that additional bandwidth costs more than bandwidth within the cap.
For more information on our fibre packages. One common error people make is that they think they only have to pay for their Telkom line rental and are surprised to find out that they also have to pay for an Internet Service Provider ISP.
It is important that you know upfront what exactly you will be paying for. Select your preferred option and send us a request. Our technical team will then take you through the process.
ADSL Internet connectivity for multiple users is possible and quite simple. What is the difference between Capped and Uncapped internet? How quickly you use up your bandwidth is up to you. Your GB are allocated to you on the first of the month, every month, and if you use them all they will be finished and your connection will stop. Uncapped internet refers to an internet package where you never run out of GB. You have unlimited GB to use at your discretion.
Only our Openserve packages currently carry a FUP. If you exceed this fair amount, your connection will be shaped, or slowed down, in order to protect the usage needs of other network users who have not yet reached their FUP. The FUP is determined on a rolling day window, not month-by-month, so the only way to increase your speeds again is to reduce your internet use for long enough to bring it back within your FUP range.
The most important measures, that may have a direct impact on customers, are:. We will have limited telephonic support from 9h00 to 16h00 Monday to Friday. We ask that you use email channels where possible. By limiting telephone support, we enable our customer services team to work remotely and get through more support tickets and emails. These temporary measures will ensure that our customer services team runs as efficiently as possible while we adapt to deal with COVID Although we aim to attend to all queries as quickly as possible, responses to customer queries may take longer than normal and we ask for your patience at this time.
What We Offer. This is the basic foundation of any good ADSL connection - the line itself. These packages include the line and uncapped data at different speeds - the choice is yours! You will never be capped, but under these conditions you should expect that your speed will definitely and noticeably slow down.
With this in mind please consider carefully if this product is the right one for you. Please note that our Uncapped accounts are supplied by Internet Solution and as such are subject to their terms and conditions.
These include the following specific notes:. You can download their full terms and conditions here. There are three things you need to consider if you are deciding whether or not to go for Uncapped ADSL:.
0コメント