If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below. Call Email dcs. Call Email customerservice. Comments or queries about the Blue Badge scheme can be emailed to bluebadges infrastructure-ni. For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.
For queries about your identity check, email nida nidirect. For queries or advice about criminal record checks, email ani accessni. For queries or advice about employment rights, contact the Labour Relations Agency. For queries or advice about passports, contact HM Passport Office.
For queries or advice about pensions, contact the Northern Ireland Pension Centre. Waiting times for social welfare payments vary from one week to 40 weeks Comments.
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Partner Publications. The latest Irish and international sports news for readers and members. A platform helping fund the type of in-depth journalism that the public wants to see. If your spouse, civil partner or cohabitant is getting a social welfare payment in his or her own right with some exceptions or is on a Further Education and Training FET course or VTOS course and getting an allowance you will not get an IQA, but you will get a half-rate increase for any qualified children.
If you live with a person aged 16 or over who is caring for your child dependant, you may be able to get an IQA for them. To apply for this IQA, you must be single, widowed, divorced, separated, a former civil partner or not living with your civil partner.
You collect your JA payment every week, from your nearest post office. You must bring valid photo ID with you to collect it. This can be your:. You should apply for Jobseeker's Allowance the first day you become unemployed. It is important to apply on the first day you become unemployed because you will not get paid for the first 3 days of your claim. If you make a late claim , it may be backdated if you provide good evidence for the delay.
More information is available in our document about signing on for the first time. If you think you have been wrongly refused Jobseeker's Allowance you can appeal the decision to the Social Welfare Appeals Office. You can apply for JA online at mywelfare. After you log in, it will ask you to give some personal and financial information, as well as details of your employment, training and education history.
It will also ask you to upload or post any supporting documents that are needed. You can get an application form for JA UP1 by emailing forms welfare.
If you are making a repeat claim less than 6 months since your last claim, you complete form UP6 pdf. You will need to bring certain documents with you when you apply for Jobseeker's Allowance.
If you have a question about this topic you can contact the Citizens Information Phone Service on 07 Monday to Friday, 9am to 8pm.
You can also contact your local Citizens Information Centre or Request a call back from an information officer.
You must also: Be fully unemployed or work for 3 days a week or less Be available for full-time work and genuinely seeking work Be capable of work Pass a means test Meet the habitual residence condition You can get more information on the conditions for getting a jobseeker's payment and employment services for jobseekers.
Self-employment and Jobseeker's Allowance If you are self-employed, you may be entitled to JA, depending on your income from your business. Artists and Jobseeker's Allowance If you are a professional artist on JA, you can be exempt from l abour market activation for the first year that you are out of work.
It's worth listing as many options as you can if you want to keep working in an area you've got experience in. You should also think about roles you can't do. For example because of your beliefs or if you have a disability. If you want to be self-employed, mention this at the interview. You'll still have to look for jobs with an employer but your work coach might be able to help you become self-employed eventually. For example by sending you on a course about setting up a business.
You can say how much you're willing to work for during the first few months of getting JSA. After this you'll have to apply for any jobs, including ones that don't pay as much as you'd like. Work out how much you need to live so you know the salary you'll need to aim for - you can use our budgeting tool to help. Check public transport costs and timetables so you know how far you'll be able to travel for work, and what you can afford to spend on transport.
Check if you can get help with your travel costs. You'll generally be expected to travel up to 90 minutes each way to work - if you won't be able to, explain why, For example, if you can't sit on a bus for that long due to a back problem.
Ask to limit your travel time to what is manageable for you. Your work coach might ask about your training, education and previous jobs so bring your CV if you've got one. If you resigned without a good reason your JSA payments might not start straight away - this is called a sanction. Check what counts as a good reason for resigning from your job. If you did leave for a good reason - for example being made redundant - bring any documents or letters you have to show this.
Think about these things before the interview. You'll need to mention them so they can be taken into account in your jobseeker's agreement. This will make sure you won't commit to anything you can't do. You can ask to job hunt and work in a way that suits your condition.
For example, if your disability makes you tired a lot you can ask for jobs with flexible hours or ask for the distance you travel to work to be reduced. You can also ask to only apply for jobs that pay enough to cover your needs.
For example, if you need to travel to work by taxi, your salary needs to be enough to cover the taxi costs. Take any proof you have with you - for example a letter from your doctor that explains the effect your health has on your ability to work.
Make sure your work coach understands that you want to work. For example, let them know if there are times of day when your condition isn't so bad and say which jobs you'll be good at. If your condition often changes, think which pattern of working would suit you now.
You'll be able to change your jobseeker's agreement later if your health gets worse. They'll help you prepare for your JSA interview.
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